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FORD: EXPLORER: VISIBILITY:GLASS, SIDE/REAR

NHTSA Campaign Number: 01I010000
Vehicle/Equipment Make: FORD MOTOR COMPANY
Vehicle/Equipment Model: EXPLORER
Model Year: 2002
Manufacturer Component Description: VISIBILITY:GLASS, SIDE/REAR
Manufacturers Involved in Recall: FORD MOTOR COMPANY
Manufacturered: 20010205 - 20010330
Type of Report: I (Vehicle, Equipment or Tire)
Potential Number of Units Affected: 50224
Recall Initiated By: ODI
Manufacturer Responsible For Recall: FORD MOTOR COMPANY
Report Received Date: 20010410
Record Creation Date: 20010723

Defect Summary:

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

Consequence Summary:

ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

Corrective Summary:

FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

Notes:

FORD HAS DECIDED TO CONDUCT A SPECIAL SERVICE CAMPAIGN TO INSPECT AND TORQUE THE LIFTGATE GLASS BRACKET ON AFFECTED VEHICLES. OWNERS CAN CONTACT FORD AT1-800-392-3673, CONCERNING THIS PROGRAM.